December 2010
4 posts
5 tags
Simply Mac, Simply Terrible Service
The Short Version
If you’re willing to pay the “Apple Tax” to get the best technology experience available, then make sure you only deal with Apple directly. Whether it be your friendly neighborhood Apple Store (North Utahns look no further than the Gateway in Salt Lake City) or the online Apple store located at http://store.apple.com, that is the only way to guarantee you get...
3 tags
Charlie Rose Interview with Andrew Mason, CEO of... →
Of all the en vogue executives, Mason tops my list.
4 tags
Sub-Dollar Client Acquisition and Retention
It’s not uncommon for me to pick up “what to dos” and “what not to dos” from other industries as I push forward with my own projects. Here’s 2 examples I learned from while at lunch at one of my favorite spots here south of Salt Lake City.
Groupon is the rage, and there is a “me too” website run locally that offers a typical e-commerce approach...
5 tags
Hire Slow, Fire Fast
I don’t have enough people. We are turning away dozens of projects a month right now. The clients we are working with are begging us to expand our team and take on more projects for them.
The other end of that problem also makes it very tempting to grow. I have a list of former colleagues as well as past and present collaborators that I know would make great contributions to the team.
...